Frequently Asked Questions
Everything you need to know about our natural stone jewelry and accessories.
Are the stones used in your jewelry genuine?
Yes, every piece at Stoneage Natural Rocks is crafted using 100% authentic, ethically sourced natural stones. Each item is unique, meaning slight variations in color and pattern are natural characteristics of the rock.
How long does shipping take?
Standard domestic orders typically arrive within 5-7 business days. We also offer expedited shipping options at checkout if you need your jewelry sooner.
What is your return policy?
We offer a 30-day return policy on all unworn items in their original packaging. Please note that for hygiene reasons, earrings cannot be returned unless they arrive damaged.
How should I care for my stone jewelry?
To maintain the luster of your natural stones, avoid contact with harsh chemicals, perfumes, and prolonged exposure to water. Clean gently with a soft, damp cloth.
Do you offer international shipping?
Yes, we ship our natural stone collections worldwide. International delivery times vary by location, typically ranging from 10 to 21 business days.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.